Custom Molds Case Study

Custom Molds, Inc. Problem Statement Tom and Mason milling machine argon pleased with the growth of his company. However, there are development problems tie in to the operations of manufacturing employment influences and producing plastic part. Although customs duty molds sales persist in constant and plastic part monastic orders are steadily increasing the business is suffering from several(prenominal) problems including: Bottlenecks in the production operation from unmatchable operation to another(prenominal) guests complain that orders are not delivered on- snip Customers devote returned orders for defects ask fourth dimension for mold fabrication materials is too long Lead time for custom mold delivery is too long. in that prise is no space left in the plant for expansion. We consider to consider the postulate of the customers for the two incompatible processes and the needs for bridge molds and pla stic move.. Situation Analysis Customer Relationship focal point Customer relations for Custom Molds, Inc. are defined by the companys history. In the market we have a solid nature for craftsmanship given that we traditionally interchange only custom-made molds direct to the consumer. Our competitive priorities were top credit with mold designing flexibility.

Expanding their operations, the Millers decided to produce plastics part in conjunction with their custom molds. This represented a new fictitious character of customer with diverse needs. In the attached table Cust omer Needs equation we have identified the ! stated needs of Custom molds customers and created a comparison of needs for plastic move customers. Plastic parts customers are different from our custom mold customers in that they do have more delivery time, submit consistent quality and two processes to produce the plastic parts instead of one process to produce only the mold. This is a substantially different set of requirements that our existing production methods may not be well suited to meet. Plastic parts competitive priorities...If you indispensableness to get a full essay, order it on our website: BestEssayCheap.com

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